Digitise your field service operations inside Zoho CRM
LogixOne Operator is built for businesses that need to manage jobs, operators, scheduling, live field updates, and job completion without relying on disconnected tools or paper-based processes.
It extends Zoho CRM into a practical field operations platform so your office team and field operators can work from one connected system — improving visibility, efficiency, and control across your entire business.
Field Service Workflow in Action
Built for the office and the field
LogixOne Console
Field Service App
Advanced job management and scheduling directly inside Zoho CRM, giving your office team full visibility and control over field operations.
Mobile app for operators to receive jobs, check-in, capture data, upload photos, collect signatures, and complete work in real time.
Designed for a wide range of field service businesses
Electrical
Plumbing
Cleaning
Landscaping
Construction
Waste Management
Mobile Mechanics
Engineering
Security
Freight
Leverage Zoho CRM to run your entire operation
LogixOne Operator transforms Zoho CRM from a sales tool into a complete field service platform. Manage jobs, operators, scheduling, invoicing, and customer data from a single connected system.
Instead of juggling multiple apps, spreadsheets, and disconnected workflows, your entire business operates inside Zoho CRM with real-time visibility across office and field teams.
The result is faster job execution, fewer errors, better customer visibility, and a scalable operational platform that grows with your business.
Integrated with LogixOne Chat
LogixOne Operator becomes even more powerful when combined with LogixOne Chat. Together, they connect your field operations with your customer communication workflows inside Zoho CRM.
While LogixOne Operator helps manage jobs, site activity, and field team workflows, LogixOne Chat enables your business to handle customer conversations across channels and keep communication linked to the right customer and job records.
Connected Customer Records
Keep customer conversations, service history, and operational activity aligned inside one Zoho CRM environment.
Better Team Visibility
Office staff can manage inbound and outbound communications while operators and technicians stay focused on delivering the work.
Faster Response Workflows
Move from customer message to job action faster by connecting communication, scheduling, and field execution in one platform.
Operations + Communication in One Platform
By combining LogixOne Operator with LogixOne Chat, businesses can reduce friction between the office, the customer, and the field team.
• Capture customer conversations directly against CRM records
• Support office-to-field coordination with better visibility
• Create a more connected service experience for customers
• Build a stronger operational workflow across your business
Pricing
Simple, scalable pricing designed for growing field service businesses.
LogixOne Operators do NOT require a Zoho CRM licence. Run multiple field operators without increasing your CRM licensing costs.
Reduce Your Zoho CRM Licensing Costs
Give your field team access to jobs and workflows without paying for full Zoho CRM licences.
Without LogixOne Operator
10 Field Technicians
$600+ / month
Zoho CRM licences required for every user
With LogixOne Operator
10 Field Technicians
$250 / month
From $25 per user via LogixOne Operator
Potential Savings: $4,000+ per year while keeping full CRM control
*Pricing example only. Zoho CRM licence costs vary by edition and region.
Full Feature Set
Everything you need to run field service operations inside Zoho CRM.
• Zoho CRM Plug-in extending core CRM functionality
• Simple job scheduling by date, time, recurrence and operator
• Timeline calendar with drag-and-drop scheduling
• Day, week and month calendar views
• Automatic job assignment based on location and availability
• Multiple operators using a single Zoho CRM licence
• Job time tracking for performance insights
• Automated invoicing on job completion
• Live job notifications and status updates
• Job attachments including permits, plans and images
• Detailed job notes and activity tracking
• Operator filtering for easier planning
• Mobile app for full field access
• GPS check-in with timestamp and location capture
• Operator job schedules (daily, weekly, monthly)
• Navigation directly to job locations
• View service items and job requirements in the field
• Start and stop shift tracking
• Upload photos and files from mobile
• Add additional items with notes and quantities
• Real-time job updates and notes
• Customer signatures captured on device
• Geo-stamped invoices with time and location data
• Export logs and tracking data to spreadsheet
Built for Your Business
Every business operates differently. While LogixOne Operator provides a powerful foundation for managing field service and job workflows, it can also be tailored to match your exact processes.
Want your own app built on LogixOne?
We can customise LogixOne Operator to suit your unique requirements - from custom fields and workflows to fully tailored interfaces and automation. Whether you're managing service teams, assets, or complex job operations, we can adapt the platform to fit your business, not the other way around.
Field Service Management Software for Zoho CRM
LogixOne Operator is a field service management solution built directly inside Zoho CRM, allowing businesses to manage jobs, technicians, schedules, and service workflows from a single platform. Designed for service-based businesses, Operator connects office teams and field staff in real time, improving job visibility and reducing manual administration. With automated job tracking, task assignments, and workflow triggers, businesses can streamline operations, improve response times, and deliver a more efficient service experience.