CRM for WhatsApp

A crm for whatsapp setup solves a simple but expensive problem: most inbound WhatsApp messages never become a tracked lead. They sit in a phone, get answered informally, and disappear from any system a manager could actually report on. Connecting WhatsApp to Zoho CRM changes that, turning every new conversation into a lead the moment it starts. Key takeaways Most WhatsApp inquiries never enter a CRM as a real lead unless the channel is connected directly. A connected setup ma